Abilene Auto Repair

1264 reviews
1325 Butternut St., Abilene, TX 79602
|
Mon - Fri: 7:30 AM - 5:30 PM
Give us a call:(325) 238-9008
5

I discovered Procter Automotive not long after I moved to Abilene; and, that's been ten yrs, now. Procter has taken care of my auto needs ever since because they are fairly priced, does reliable repairs and explains what needs to be & what has been done, besides providing the printout of the work performed. They graciously provide transportation to and from their shop when needed; and, that is very appreciated. Good work; nice people; they are my "go-to" shop!

Thank you Sandra for the glowing review of Pocater Automotive! We are thrilled to have had the privilege of serving you for the last 10 years. It's fantastic to know that our transparent service, fair pricing, and detailed explanations continue to meet your expectations. We take pride in providing a positive customer experience, including our transportation service. We appreciate your continuous trust and look forward to many more years as your "go-to" shop!

- Procter Automotive
5

My ProMaster van broke down on I-30 as I was driving cross-country and I was towed to Abilene, a place I'd never been before. I was brought to Procter's at about 1 pm and miraculously they were able to fix the problem and get me back on the road that same afternoon. Thank you so much for making my problem your priority.

Garry, thank you for the 5 stars! We understand how frustrating a breakdown can be, especially when you're on a road trip. We're glad our team could help and get you back on the road quickly. If you ever find yourself in Abilene again, feel free to stop by - even if it's just to say hello! Safe travels.

- Procter Automotive
5

Exceptional service and professional staff! I will not consider taking my BMW anywhere else.

Thank you for choosing us, Chris! We're thrilled to hear you had an exceptional experience with our team. Your trust in us is greatly appreciated, and we look forward to providing top-notch service for your BMW in the future.

- Procter Automotive
5

Reputable shop. Friendly customer service. Upfront with cost and information regarding any repairs or maintenance. First time customer, I will continue to bring my vehicles in for future repairs and maintenance.

Thank you Dennis for choosing our shop for your vehicle needs. We are glad to hear that your first experience was a positive one! We look forward to serving you again in the future.

- Procter Automotive
5

Very friendly & thorough & timely

5

You all have an awesome team there

Thank you, John, for your wonderful feedback! We are thrilled to hear that you had an awesome experience with our team. Your kind words mean the world to us! We look forward to serving you again soon.

- Procter Automotive
5

Procter Automotive was very courteous, professional and efficient. They quickly diagnosed the issue with my Mercedes then called me and we agreed to proceed with the repairs. I am very pleased with the results.

Thank you, Mike, for your kind words about our team at Procter Automotive. We are happy to hear about your positive experience with us!

- Procter Automotive
5

One of the best repair experiences we have ever had. Always keeps us informed of what is going on and the approval of repairs are sent digital and with exact prices. You can approve or deny services with no sales pitch. No surprises and best part- I have never had to bring a vehicle back for the same problem. True professionals of the craft!

Thank you for the kind words, Johnny! It's great to hear that you had an outstanding experience with us. We strive to provide transparent and hassle-free service, so it's wonderful to know that you value our approach. Your satisfaction is our top priority, and we look forward to serving you again in the future.

- Procter Automotive
5

I got stranded outside of Abilene in my Mercedes. I looked up reviews for a Mercedes qualified mechanic and found Proctor Automotive. They were every bit of their 5 star rating. ASE certified mechanics and incredibly knowledgeable customer service reps. Small town welcome with big city expertise. They made a difficult situation manageable. Great communication throughout the process. Shout out to Jay and Billy for their help!

Thank you for your kind words, Dana! We're glad you found us when you needed help, and it's great to hear that our team provided top-notch service. We'll make sure to pass along your shout-out to Jay and Billy. Remember, we're here for you if you ever need anything in the future!

- Procter Automotive
5

The service was great. I had a warranty issue. They got me in and took care of the issue quickly. My service gutted Jay was really good and helped make the whole experience better.

Christopher, we're thrilled to hear that you had a great experience with us! Thank you for your kind words about Jay - we'll make sure to pass them along. We're always here to help with any warranty issues you may have. See you next time!

- Procter Automotive
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