Abilene Auto Repair

After an oil change shop tried to scare us into an expensive repair, we brought our car to Procter. They were fast, efficient, and above all honest about the fact that we didn't actually need it. Outside of that, they have done great work every time we bring a car in. One of the few shops anywhere that can actually be trusted.

I took my truck into Procter Automotive after several people recommended it to me. I couldn't find the issue myself, so I finally decided to take it in and they were able to find the problem right away. They were very professional and above all, honest! Definitely take your car here first!

Always professional and accommodating! Prices seem fair as well. Sadly I’m relocating to Dallas and will miss them greatly.... might even come back to Abilene just for them if need be.

They do good work.

Extremely friendly people who do their best to offer you the service you need at a price you can afford! I'll be making a trip out here anytime I need something done on my vehicle.

We had quite a few issues with my wife's GMC Acadia. Suspension, powersteering rack & pinion, a door cable, windshield washer pump etc. We used Proctor because of good reviews, and they did not disappoint! Vick was super helpful and friendly every time (even when I called in 5 minutes before they closed to ask questions lol) They handled all of the phone calls and approvals with our PITA car warranty. He even lined up a rental car for us. The work was performed extremely fast, and he kept us updated every step of the way. We will definitely use them again in the future. Keep it up guys!

I own an automotive repair business in North Little Rock Arkansas. My son goes to ACU in Abilene. I sent my son to get his repairs and Vic took care of him. Very professional. As a shop owner you always get weary of where you want to send your kids. And I can promise you he's our go-to guy! They did not overcharge us. It was fair pricing an excellent service.

Procter was recommended to me by a guy at O'Reilly; and, being new to Abilene, I took his advice, called and got my truck in, for what I hoped would be a simple fix. As it turned out, my clutch was in dangerously, very bad shape and needed to be replaced. I was informed, every step of the way, about what all needed to be done, the cost and a good estimate of the time required to make it road worthy, again. The guys at Procter are friendly, courteous and professional, they even gave me a ride home until my truck was fixed; and, they came back to my house, to give me a ride back to their shop. They not only took care of my truck's problem, in one day; they cared and took care of me, too; very nice people! I knew the cost of the repairs, including tax, before I returned to pick up my truck; but, it wasn't until I got home and looked at the billing details, that I learned just how nicely, different, Procter is from other mechanic shops. Their charge for labor was more than fair; and, half the price other mechanics have charged me in the past; and, their work is guaranteed for one year! I couldn't have asked for better service or nicer, very informative guys. Finally, after decades of mechanics taking advantage of me, I have found a shop that does, not, take advantage of a woman; I, highly, recommend them; and, will return to them whenever I have any problem.

Everyone at Procter Automotive are friendly and very knowledgeable. They did a great job on fixing the cooling system on my 1989 Corvette. I'd recommend them to anyone needing work on their vehicle no matter what is wrong with it or the make or model of it. Thanks Procter. I had good things to say about Procter when they worked on my Corvette, but last week I had them fix an oil leak and fuel leak on my F250. When I got it back the $93.36 fuel bowl drain valve they charged me for was leaking a big stream of diesel. It was too late to take it back to them that day and leaking to bad to drive it so I purchase a new one and put it on myself and it solved the leak. I called them this morning and told them the problem and all Billy could say was "I'm sorry it happen". That was it. I'm out $93.36 for them to put on a faulty valve (looking at the one I took off I don't think it was a new one) and another $35 for the one I bought and all I got was a "I'm sorry". So my thoughts are if you have Procter do work for you have them give you the old parts they say they replaced and check everything before you leave their place.

These people are so kind. Had an emergency that they helped me out with and got me back on the road. So nice to see that there’s still great mechanics that don’t take advantage of a crisis.