Abilene Auto Repair

1325 Butternut St., Abilene, TX 79602
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Mon - Fri: 7:30 AM - 5:30 PM
Give us a call:(325) 238-9008
5

Service always friendly and courteous. Everything checked and taken care of!!

1

Their a transmission shop but you have to call their natonal office they cant give you a price on how much it would be to drop a transmission in if i have to call a nother number and my car has to get sent away what is the point of even having this number listed when their only job its to futhur complecate things its stupid never in my live have i seen this you dont go to subway for a samwitch and they tell you oh you gotta go to our other store to find out how much you owe and to get your food thats redundancy at its finest

1

I went in to get my transmission oil changed, then they said my sway bar linkage we're busted, so I got them fixed too. I asked them also to change my shifting solonoids, and after 8 hours in the shop, I found out they didn't change them. $700.00 later I thought mostly everything was fixed. Fast forward 1 month, my car starts making an awful noise every time I hit a bump. This was on a friday and I had to wait until Monday for them to fix whatever happened. This noise was awful so I got my dad who was a mechanic for 20 years to take a look. Turns out, they didn't lock one of the nuts on one of the linkages, so it was causing the linkage to shift, then on the OTHER side, they put and entirely different nutt on it, AND they didn't grease the stabilizer ends. I'm NEVER coming back to this place, if they can't do something as simple as putting the correct nutts on, and greasing the stabalizer ends, what can they do? Just pure laziness on their part.

5

These guys were so helpful when we took my daughters 07 BMW to them. They fixed everything and called us to update us of any additional problems they found. They checked with us before doing any additional work on it. I would highly recommend them!

1

Very high price and does not do a good job they say something is fixed and it is not

Tommy, thank you for your feedback. Our goal has always been to provide our customers with exceptional quality at a reasonable price. We hope to have you back so you can experience our superb quality and service.

- Procter Automotive
5

What a great experience! Procter was recommended to me by one of their competitors when I asked them who could service Mercedes locally. Apparently, Procter is the only one in town. Their shop is amazingly clean and inviting. Staff are beyond friendly and competent. I received an accurate estimate up front. They were on time and less expensive than the dealerships in the Dallas area. I saved lots of time and money and had a better customer service experience staying local with Procter!

5

Simply the best shop I've ever dealt with in Abilene, and I've dealt with a lot. Always friendly, professional, honest, and knowledgeable. They're always my pick for maintenance and repairs on my vehicles, and I won't hesitate to recommend them to my friends.

5

They are the best! They do the job right and you can drive away knowing that your car is performing at it's very best, and is in great care!

5

I was very impressed with how friendly they were. They did excellent work in a timely manner and their prices were better than any other places I went to. Highly recommended! 🚗

5

Procter Automotive saved the day. Last week I was in Tuscola for the weekend and on Sunday I was headed into Abilene when my car started acting weird and wouldn't run. My husband went into Abilene and asked around(since we are from the Austin area) who would they recommend for car repair and 4 different people replied Procter Auto without hesitation. We showed up Monday morning at Procter Auto and we were greeted with a friendly service advisor Mr. Graham. He assured us that they would get my car fixed as soon as possible. Within an hour we were contacted about what the problem was and before noon I was driving out of the shop and headed back to Austin. I highly recommend Procter Automotive. Great service!

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