I was told in Midland Texas that the rear main seal was out on my 1992 Ford F-150 and that it would cost between $850 and $1250. I have family in Abilene and I called Vic @ Proctor and after he checked parts and everything he called and said it would be between $650 & $750. I dropped off the pickup on Monday the 16th of May and drove back to Midland. Vic called that afternoon and said it was not the rear seal but the head gaskets were leaking badly and that would be $387, BUT the water pump and fan clutch were going out again, just replaced in Midland less than 4 weeks prior and the u-joints were out. We agreed, the price compared to Midland was great! The work was completed on Tuesday evening and they kept it to check that there were no leaks. The drain plug had been damaged the last oil change in Midland and they fixed the plug and there are no leaks. Vic and Proctor Auto earned my business and respect by there attention to detail and they DO NOT say something is wrong until they check out the complete vehicle. It is hard to imagine that I can drive from Midland to Abilene,160 miles, and save money on repairs and get the much better service and results. Thanks and again they EARNED my business!
Ric, it was a pleasure taking care of your F-150's water pump and fan clutch issues, as well as your head gaskets. I'm delighted to know that you felt the team's service, especially Vic's, was so exceptional, and it means a lot that you'd leave such a informative and kind review like this. Customers like yourself make our day, and thank you so much for all the support. As always, if you ever need anything at all in the future, please don't hesitate to let us know. Till next time, please take care. -Chris R. Campbell Vice President
- Procter Automotive