My experience with Proctor Automotive was extremely positive. I called Proctor to get an appointment for a problem with my car and was told that they were very busy and probably wouldn't get to it until the next morning. Since I had the time to take the car in at the time they said I could bring it in that day and leave it over night. When I arrived, I was greeted by Perry who was very friendly and helpful. Again, he reminded me it might be the next morning before they got to my car, but would look at it as soon as possible. He even asked me if I needed a ride somewhere (my wife had followed me so I didn't). To my surprise, I got a call back from Perry that afternoon and they had found the problem and fixed it and my car was ready. Excellent service, fast and friendly. I will definitely use Proctor for any future automotive repair needs.
Jim, thank you so much for the kind words regarding all the assistance the team was able to provide. I can't wait to pass your praise along to Perry especially, and it was a pleasure knowing we could take care of your car's problem so expediently and with such care. As always, if you ever need anything at all in the future, please don't hesitate to let us know. Till next time. -Chris R. Campbell Vice President
- Procter Automotive