Abilene Auto Repair

Great service and love that I can now keep my car service local! The guys at Proctor were fast and friendly and did an excellent job with my Range Rover. My overall experience great and saved me time and money not driving to Dallas. Very pleased with the team there! Will definitely be going back.

I have been bringing my vehicles to get serviced here for a couple years now. They know their stuff. They never talk down to me when I have questions, or need them to explain things in a way for me to understand. The 'shuttle' service they provide their customers is so convenient for those of us unable to arrange our own rides to and from the shop. I highly recommend their services to anyone is search of a reliable mechanic shop.

I live in Lubbock, but took my car to Proctor Automotive for a second opinion regarding some car repairs and I'm glad I did! The week before, I had taken my car to a shop in Lubbock to have my alignment fixed and after leaving that day, it was still not fixed. I went back the very next day to have them actually fix it like I had asked them to the day before. After getting things fixed, they came out to speak with me and recommended that I have all four tires replaced as well...

When we moved to Abilene we planned on selling our BMW, as we thought it would be difficult to find a reputable place for service. Thank goodness we found Procter Automotive! We worked with Vic, who provided excellent customer service. We HIGHLY recommend them!

I recently moved to Abilene, driving my Porsche Carrera from Arizona. It was time for a major checkup (oil change, transmission and coolant flush, etc). Jimmy and his entire team at Procter Automotive were exceptional in making me feel confident that my Carrera was in great hands. They followed up every step of the way. When it was time to pick my Carrera there were no surprises. Jimmy and the whole team at Procter Automotive are passionate about the quality of their work and their customers, and it showes. I’ll be back for years to come……. Thank you Jimmy

Professional service and work. Hands down I didn't feel like I got the runaround and treated fair.

When we purchased my Suburban, my husband continued to take it to the dealership as the previous owner had done, instead of Proctor. Several things went wrong that were very upsetting and threatened to ruin my engine. When we brought the car to Proctor, they put everything right again at a fraction of the price the dealership quoted us. I have been taking my vehicles to Proctor automotive for many years now. I always appreciate their honesty, commitment to quality, and awesome customer service. All of my friends agree, Proctor is the best place in Abilene to bring your car for service. Comment from Chris C. of Procter Automotive Business Owner 1/23/2018We really appreciate your feedback, Susan. Our goal is to treat our customers like family by providing them with excellent service. Thank you for leaving us a review! Read more

My husband liked taking my car to the dealership for regular oil changes until we started having lifter noise in our engine. The men at Proctor found sludge in our oil pan from the low quality oil they were using. It was ruining my engine. Lesson learned! When you go to Proctor they give you the highest quality parts, products and amazing customer service. They are a shop that you can trust. That means the world to me.

The customer service here is outstanding. As a woman who knows nothing about cars, it is great to know I have an honest, reliable place to get the mercedes serviced as there is no dealership in Abilene.

While they did good work on my Buick, they really nickel and dimed everything. So if you want a stereotypical mechanic who will forget to tell you about cost xyz, charge you an hour of labor for a 2 minute task, thus making your quote creep ever higher. Go here. Otherwise, there are cheaper mechanics who can do the same quality work elsewhere.