Abilene Auto Repair

My daughter is a student at Abilene Christian. When her car started acting up I reached out to a few friends living in the area. They wholeheartedly recommended Procter Automotive. She took her vehicle there last year for some minor things and experienced great service. This year when the heavy rains caused flash floods, the water rose quickly and did some damage to some areas of her vehicle. We experienced fair pricing, GREAT communication, and over the top friendliness again. They will be honest with you if nothing is broken. They understand financial constraints and will tell you the "must dos" and what can wait. I'm very pleased with this business and will recommend them to all our nieces and nephews headed to ACU in the future. Have confidence in their honesty and transparency.

My daughter is a student at Abilene Christian. When her car started acting up I reached out to a few friends living in the area. They wholeheartedly recommended Procter Automotive. She took her vehicle there last year for some minor things and experienced great service. This year when the heavy rains caused flash floods, the water rose quickly and did some damage to some areas of her vehicle. We experienced fair pricing, GREAT communication, and over the top friendliness again. They will be honest with you if nothing is broken. They understand financial constraints and will tell you the "must dos" and what can wait. I'm very pleased with this business and will recommend them to all our nieces and nephews headed to ACU in the future. Have confidence in their honesty and transparency.

I was told in Midland Texas that the rear main seal was out on my 1992 Ford F-150 and that it would cost between $850 and $1250. I have family in Abilene and I called Vic @ Proctor and after he checked parts and everything he called and said it would be between $650 & $750. I dropped off the pickup on Monday the 16th of May and drove back to Midland. Vic called that afternoon and said it was not the rear seal but the head gaskets were leaking badly and that would be $387, BUT the water pump and fan clutch were going out again, just replaced in Midland less than 4 weeks prior and the u-joints were out. We agreed, the price compared to Midland was great! The work was completed on Tuesday evening and they kept it to check that there were no leaks. The drain plug had been damaged the last oil change in Midland and they fixed the plug and there are no leaks. Vic and Proctor Auto earned my business and respect by there attention to detail and they DO NOT say something is wrong until they check out the complete vehicle. It is hard to imagine that I can drive from Midland to Abilene,160 miles, and save money on repairs and get the much better service and results. Thanks and again they EARNED my business!

I began with Procter's in 1956 and, except for eight years living across the state 500 miles, have stayed with them. Founder Bob Procter was my man, and when Jimmy came along, the first class service never wavered. I honestly feel Jimmy and crew have my best interests fueling their honest and excellent service. Bob Lapham (John Mark;s father)

Most women hate the idea of having to go to the mechanic, I am one of them. Who do you trust? Are they going to see a woman walk in the door and hike the price or tell me something frivolous is needed? I keep myself educated with how much the going hourly rate of a mechanic is, what parts are needed, how much I can get them for, etc. I have men in my family that can do the work on cars, but with Proctor Auto it is worth it to have them do the work. They are honest, keep you updated on what is being done, how much everything is. I feel secure in what they say and the work they do.

I have taken my various cars to Proctor for many many years. I appreciate the way they explain what is needed and the dependability of the job. I trust them to keep my auto in good running order and have never been disappointed.

I am a tour operator and had a u joint going out as we passed through town. After reading the reviews from here, we decided to get the work done at Proctor. I quick phone called and they had us scheduled for first thing in the morning. The shop was very clean and organized and the staff absolutely AMAZING!!!!! They got my van in at 8am and our by 9:30 fixed and us back on the road! I can't praise this shop high enough for their quick, understanding and professional job! I hope I don't have car trouble again but if I ever do in the Abilene, TX area they will be the first call I make!!! SUPERB JOB!!!!

Excellent service and they stand behind their work. Had a fan blower replaced and the part failed within a couple of weeks. They replaced it at no charge. This is the type of place anyone wants to do business with. They are always friendly and helpful and will find the best way to solve your problem. Highly recommend.

Consistently Good Called late Monday afternoon & made appointment for a State inspection; got there early Wednesday morning; and, was back on the way to work within the hour. I cannot say enough about the excellent customer service; from the phone call through completion of work, these guys are super nice, polite & honest.

They are thorough and I feel they can be trusted.